Professional Selling Skills Development
PROGRAM OVERVIEW
The art of selling and converting potential buyers into profit cannot be overemphasized if organizations
must survive and remain relevant in business. Both Service-oriented and manufacturing industries are perpetually out to sell products and services. Aside from increase in
profitability level, business development and sales are quite imperative for brand awareness and
increased market share.
This training course provides opportunities for participants to fine-tune their selling skills/techniques in
ongoing live role plays and real-world case studies. This program will enhance sales staff’s ability to
connect better with customers, overcome objections and close the sale confidently and effectively
delivering commercial and sales objectives.
Participants’ communication, time management and negotiation skills will be tremendously
Enhanced.
LEARNING OBJECTIVES
By the end of this training course, Participants will be able to;
■Understand the psychology of the selling/buying process and their role in facilitating it
■Connect better with customers, overcome objections and close sales confidently and effectively to achieve targets
■ Learn to strengthen their core abilities and innovative capabilities.
■ Understand their personal selling style and set improvement objectives
■ Integrate social media marketing best practices to increase selling
■ Manage customer expectations and exceed it to gain loyalty
■ Master the act of verbal and non-verbal communication
■ Participants will learn how to get new clients while milking the existing ones.
■ Participants will acquire world-class acumen to implement business-to-business marketing
strategies of their organizations
■ Participants will learn the guiding principles of professional selling and complex negotiations
■ Participants learn to become a trusted adviser and use questions not reasons as their main
persuasive tools
■ Participants will learn how to ask the right questions
WHO SHOULD ATTEND?
Professional selling skills development would be of immense benefits to the following:
Sales personnel, Account managers, Business development managers, and Client service managers. Sales Executives/Administrators, Sales canvassers/Merchandisers, Field sales representatives, Direct sales agents, Sales support officers, and Newbies in sales and business development.
COURSE OUTLINE
Module 1
Introduction to professional selling skills
■ The new digital selling methods
■ The 4 Levels of Sales Effectiveness
■ 5 Keys to Build Credibility
■ Owning your sales presentation
■ Presenting your unique selling proposition
■ Setting selling goals and objectives that align with the company’s business plan
■ Understanding the buy-sell ladder model
Module 2:
Communicating value
■ How to build trust and make an Excellent First Impression
■ How to sell the difference in what you are proposing
■ Client classification: building an ideal client profile
■ Functional product/service/company knowledge
■ Learning the impact of verbal and non-verbal communication •
■ Advanced Communication Skills to Increase Selling
Module 3:
Appointment making techniques
■ Strategies to Improve Telephone Communication Effectiveness
■ Designing and implementing key performance indicators
■ Unique and distinctive selling points
■ Developing an active listening communication style, establishing a speaking presence
■Communication to Connect, Clarify, Convince and Convey
■ The value-adding selling process
■ Questions you should not ask as sales personnel.
Module 4:
■ The Mind and selling.
■ How to handle rejection
■ I will think about it, I will get back to you
■ Types of rejections
■ Self-Awareness and Self-management
■ Accommodating styles and preferences
■ The psychology of selling
■ Sales enemies to defeat
■ How to Make an Excellent First Impression
Module 5
Buyer behaviors and Personality types
■ Determining your selling style (Its strengths and weaknesses)
■ Effective Negotiation Skills
■ How to accurately determine a customer’s “buying style?”
■ Creating a Prospective Phone Script and Elevator Speech
■ Closing sales
■ Maintaining relationship after-sales
METHODOLOGY
■Instructor-led Sessions
■Slides, Stories, Quotes, Videos,
■Case Studies
■Templates and tools
■Individual development plans.
■Practical Sessions, Group Discussions, Exercises, and role-plays.
COURSE DETAILS
■Course Fee: N70,000. Early Bird: 5% Discount. 5-10 Participants (5% discount). 11 or more participants. (10% discount). This covers Course materials and Certificates of attendance.
TO REGISTER:
Click here to fill Course Register: https://bit.ly/Rekrut-Course-Register
OR
WHATSAPP: https://bit.ly/rekrutwhatsapp
OR
CALL US NOW: +2348033071649, +2348076844991
Payment should be made to Rekrut HR Consulting Limited. GTBank: 0125930348.
Contact us today.