Program overview:

As a manager, your success is heavily dependent on how well your team operates and the results they achieve. Is your team able to solve problems? Can they resolve conflicts? Are they enthusiastic and motivated about their job and put in their best? Do they work well together? A major ingredient for increased corporate performance in businesses today depends on the quality of staff and, how effectively the staffs are aligned to work as a team, wiping out fortress mentally and getting different departments to work better together while instituting integrated service procedures. This 3- day workshop is designed for participants who want to develop their team leadership skills, it will enable them perceive and solve problems in a multi-dimensional context rather than in isolation (big picture vs. small picture)

For whom:

New and existing managers, team leads, operations managers, project managers, program managers, technical managers, chief officers, department heads, human resource managers, training managers, supervisors, and anyone aspiring to move into a leadership or management role.

Learning objectives:

At the end of the programme, participants will be able to;

■ Build teamwork by recognizing and tapping into the twelve characteristics of an effective team

■ enhance corporate productivity through co-operation and teamwork

■ foster participation and team spirit to problem-solving and decision making

■ encourage the need for division of labour in achieving corporate goals.

■ identify the techniques for team building, empowerment, and maintenance.

■ Promote trust and rapport by exploring your team player style and how it impacts group dynamics.

■ Understand how action planning and analysis tools can help your team perform better.

Course outline:

Day 1: Understanding today’s Teams and Team Dynamics

■ Definition, Types of Teams, and Benefits of Teamwork

■ Building and leading a team that is motivated,

engaged, proactive, and collaborative

o The TORI team-building model

■ Stages of team development and shaping factors

o A developmental sequences: From group to team

o Beckhart’s team activities

o Parker’s 12 characteristics of great teams

Day 2: Managing the Team Environment

■ Team player types

■ The trust/relationship model

■ Creative, lateral, and vertical thinking

■ Interventions for team leaders

■ Resolving conflict and solving problems

■ SWOT analysis and developing team action plans

Day 3: Building a high-performance team

■ Strategy for building a performance focus team

■ Motivating team work

■ Member contributions

■ Roles, Cohesiveness, and high-Performance Norms

■ Managing Conflict

o Case Study

Training Methodology

Lectures, discussions, exercises, case studies, audio-visual aids will be used to reinforce these teaching/learning methods.